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Innovative Programs: Mansfield ISD's Low-Cost Health Clinic for Staff

By Thomas Greer, CAE posted 08-31-2016 10:42

  

TASBO special contributor Judy Marchman documented Mansfield ISD's health clinic in the August edition of the TASBO Report. Here is the story: 

In February 2014, the Mansfield ISD Staff Clinic at Methodist Family Health Center in Mansfield opened its doors—metaphorically, at least. The clinic has its own space at the health center where eligible district employees can come and receive low-cost health care. The clinic came about from a desire by district leadership to provide a low-cost alternative for health care services to staff.

“Our board of trustees was behind the effort,” said Jennifer Stoecker, Human Resources Director at Mansfield ISD and the district’s liaison to the clinic. 

The district worked with longtime community partner, Methodist Mansfield Medical Center, to make the clinic a reality. “We approached them and they were happy to assist,” Stoecker said. The district works with MedHealth, a Texas not-for-profit health corporation associated with Methodist Mansfield, in operating the clinic.

All full-time district employees are eligible to use the clinic upon enrollment, as well as their spouses and dependent children. Non-eligible employees include substitutes, contracted services, tutors, or on-call workers.

As part of Methodist Family Health Center, which is centrally located to most of the district’s campuses, the clinic has a dedicated sign-in area at the center and is staffed by three Methodist employees—a physician’s assistant, who works under the direction of a Methodist physician in the same facility; a medical assistant; and a patient representative. It serves primarily acute conditions, such as sore throats, muscle sprains, nausea, etc., that need immediate attention, and is not intended to replace employees’ primary care physicians (PCP). The district has a chart on its website to help employees determine when the clinic is the best option and when they should visit the ER or their PCP.

But for busy employees who can’t afford to get to a doctor during the day, having access to the clinic enables them to reduce the amount of time away from work.

“Not only is it just a great service in general, but it also helps reduce absenteeism in staff and in their children,” Stoecker said.

The clinic is open from noon to 7:30 p.m., Monday through Friday, which allows staff to go after-hours or take their children after-hours so they don’t have to miss school.

“If the student is not contagious, they can be back at school the next day, without having to miss a day,” she added.

Another major benefit to the clinic is the low-cost aspect. Each visit is just a $10 copay, regardless of the medical need. It doesn’t matter whether the employee has insurance or not. (District employees can elect not to sign up for the district’s insurance coverage.)

As the district’s liaison to the clinic, Stoecker is the go-to person for any questions staff may have. “It is going smoothly and the staff love it,” said Stoecker. “The feedback we’ve received has been overwhelmingly positive. Everyone is so appreciative of the service.”

And the numbers bear out the necessity of the service. From last September to this May, more than 3,400 patients were seen at the staff clinic.

“I’m thankful we are able to provide this service for our employees,” she added. “And I’m thankful to the board for its commitment to the clinic and for allowing us to continue this partnership with Methodist Mansfield.”

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